As the Director of Customer Success at Wrike, Renee Thomas leads a global team of talented CSMs. She has a passion for helping both employees and customers unlock their potential through personal and organizational development. Renee brings expertise in change management, global team leadership, marketing operations, and project management. Her experiences as a Retail Operations Manager, Head of Business Development, and now the Head of Customer Success help her partner with clients to solve and achieve organizational goals of increasing efficiency, visibility, and collaboration.