Monica Caldas

EVP & CIO, Global Retail Markets
Liberty Mutual Insurance

Monica Caldas is a Global Information Technology & Digital Transformation Executive. Leading with an exceptional passion for technology, innovation and process excellence. Presently, Monica is the Global Chief Information Officer for GRM business unit of Liberty Mutual. In this role, Monica is driving the digital transformation of the business across 15 countries with technology, by delivering innovative solutions for
Liberty’s customers and employees. Monica brings IT industry expertise from both the financial services and industrial sectors to deliver business model innovation through a robust digital strategy.

Monica joined Liberty after a 17-year career at General Electric where she held roles of increasing responsibility across several GE businesses covering multiple lines of business in areas such as IT Operations, Software Development, ERP management and global roll outs, systems integrations, and organizational effectiveness. With deep focus on business and technology architecture with software and analytics tools aimed at process improvement and capturing value of data, while building great teams and elevating talent across the function.

Monica’s impact has been recognized in the industry: Hispanic Executive Magazine’s Top 2016 Leaders, a finalist in the 2017 Chicago CIO Orbie Awards, recognized by Information Age Magazine as Digital Leader of the Year 2018, recognized by BostonCIO as CIO of the Year 2020 and recognized as top 150 global executives leading business transformations in the 2021 Business Transformation 150 by Constellation Research.

Monica holds a Bachelor of Science in business and management information systems from the University of Connecticut, and a Master of Business degree from Pennsylvania State University. She enjoys working in the community to promote more girls to be inspired to pursue STEM roles, is an active member in Hispanic Affinity networks and is a student of mindfulness and meditation. She also enjoys traveling and most of all spending time with her husband, two young children and their very curious rescue dog.