Chief Information & Engineering Officer
Juan Perez is the Chief Information and Engineering Officer for UPS and a member of the UPS Executive Leadership Team, responsible for all technology and engineering functions. He was appointed to his current role in 2017 after having served as Chief Information Officer since 2016.
Previously, Juan was Vice President of Technology. Through different rotations in that role, he was responsible for technology systems supporting the company’s billing, financial, accounting, human resources, package operations, driver dispatch and operational planning, scanning, logistics, customer service and sales.
Juan’s leadership has generated greater operational efficiencies, customer service enhancements and environmental impact reductions. His career has included assignments in Operations, Industrial Engineering, Process Management and Technology in Corporate, U.S., and International business units. He currently manages a budget of $6 billion between Engineering and IT.
Juan holds a BS in Industrial and Systems Engineering and an MS in Computer and Manufacturing Engineering, from the University of Southern California. He is a senior member of the Institute of Industrial Engineers and the American Society for Quality and holds several professional certificates in project management, business administration and IT management. He also serves as a program evaluator for the Accreditation Board of Engineering and Technology (ABET) and was a lecturer at USC for seven years where he taught courses in engineering economy, quality control, industrial engineering, and operations management.