CIO100
CIO 100 Symposium 2023: What's Happening, and When

Sparking Connections that Count

The 2023 Symposium featured a who’s who of IT leaders whose work has advanced the CIO role and who have been recognized as visionary, compassionate, and results-driven agents of change.

This event has concluded. Available decks are included below.

AGENDA PDF

Event agenda is set in PDT

12:30pm

Registration Opens

Location: Palos Verdes Foyer

2:00pm - 3:30pm

The Digital Workplace: How to Measure, Manage, and Improve the Employee Experience

There are myriad dimensions to an effective, engaged workplace including enhanced productivity, self-service, and stellar onboarding, all within a secure, flexible work environment. Digital support, endpoint and application management, and actionable insights are key. How effectively are you enhancing your employees’ experience?

Hosted by Compucom

Pre-registration required

Moderated by

Charles Pelton, Contributing Editor, CIO, CSO, Network World, Foundry, an IDG Inc. company

Slowcession – Top CIO Imperatives During Market Uncertainty

New economic forces post pandemic have created a challenging business environment and it is becoming difficult for CIOs to navigate the current pressures, deliver business outcomes but innovate at the same time. This roundtable will focus on the challenges CIOs face and strategies that can make IT leaders successful in these times.

Hosted by KPMG

Pre-registration required

Moderated by

Lane Cooper, Contributing Editor, CIO, Foundry, an IDG Inc. company

5:00pm - 6:30pm

Opening Reception

Don’t forget to pack your competitive spirit & savvy techniques to show off at our opening LARGE game night reception. See everyone on the Palos Verdes Lawn for games, cocktails, and networking!

6:30pm

Registration Closes

Location: Palos Verdes Prefunction

7:30am

Registration Opens

Location: Palos Verdes Foyer

7:30am - 8:45am

Networking Breakfast

Location: Palos Verdes Foyer & Terrace

Grab a coffee and breakfast while connecting with our sponsoring partners.

8:45am - 8:55am

Welcome and Opening Remarks

Location: Palos Verdes Ballroom

Allice Shandler - Events Director at IDC Canada
Allice Shandler, Events Director, IDC Canada

8:55am - 9:20am

Keynote: What’s Your Legacy?

Location: Palos Verdes Ballroom

History. Legacy. Character. Great leadership. Brad Meltzer, the #1 New York Times bestselling author of The Lightning Rod and twelve other bestselling thrillers along with non-fiction books like The Lincoln Conspiracy, draws upon the themes of his books and popular History Channel television shows, to inspire attendees to look at their lives, work, and mission through the lens of legacy.

Brad Meltzer - Best-Selling Author & “America’s Historian”
Brad Meltzer, Best-Selling Author & “America’s Historian”

9:25am - 10:30am

Meet & Greet Photo Opportunity

Location: Palos Verdes Ballroom

Meet this engaging and inspiring author named as both “America’s Historian” and one of “Hollywood’s 25 Most Powerful Authors.” Brad is the #1 New York Times bestselling author of The Lightning Rod and twelve other bestselling thrillers.

Brad Meltzer - Best-Selling Author & “America’s Historian”
Brad Meltzer, Best-Selling Author & “America’s Historian”

Digital Poster Program

Location: Palos Verdes Ballroom

Select which award-winning projects interest you and visit those digital posters to hear information about the project details. Attendees have an opportunity to ask questions of the award winners and will be able to easily network with small groups of peers who have common interests. This self-directed experience means you can focus your time on projects that are most relevant for you.

9:25am – 9:55am

Supply Chain Resilience Analytics, ABB-Electrification
Sustainable Connectivity, Accenture
Customer Journey, Avery Dennison
Pricing Analytics, Carrier
Cherokee Tribal Citizen Access Portal, Cherokee Nation
Risk Model for Suicide Prevention, Novant Health

10:00am – 10:30am

CarMax Drives Innovation With AI, CarMax
ASpire My Desk, Deloitte
MagnolAI, Lilly’s Sensor Cloud, Eli Lilly and Company
Claims Medical Record Digestion and Visualization, The Hartford
Baby Care: Hot Melt Optimization, Procter & Gamble
Network Pass and Easy Switch, T-Mobile

10:30am - 11:00am

Networking Break

Location: Palos Verdes Foyer & Terrace

Grab a coffee or iced beverage, enjoy the fresh air, and connect with award-winning CIOs and sponsoring partners.

11:00am - 11:30am

Keynote: Preparing Your Digital Business for AI Everywhere

Location: Palos Verdes Ballroom

In less than a year, GenAI has simultaneously captured the attention, imagination, and trepidation of technology and business leaders across the world. But Gen AI is just one part of a broader digital journey that organizations have been on for the past decade. At each stage of the digital journey, new leadership skills have been required to evolve business models, culture, and technology investments. In preparation for the next chapter, Meredith will outline the five areas to lead your organization as it prepares for AI Everywhere.

Click here to view the slide deck.

Meredith Whalen - Chief Research Officer at IDC
Meredith Whalen, Chief Research Officer, IDC

11:30am - 12:00pm

The CIO Imperative: Transforming IT for the New Tomorrow

Location: Palos Verdes Ballroom

The speed of business, increasing adoption of cloud, and advancements in AI are just a few of the catalysts driving the need for IT organizations to transform themselves.  The new IT operating model is business-led, cloud-powered, and AI infused opening new horizons for CIOs to focus on enterprise value and growth. Hear research data and insights from PwC explaining how you can turn strategy into action and self-fund value creation using a ZeroOps approach.

Click here to view the slide deck.

Lang Davison, Managing Director, Global Thought Leadership, PwC

Scott Likens, Global AI Lead; US Innovation Lead, Trust Technology Lead, PwC

Tony Morgan, Principal, Managed Services, PwC

12:00pm - 1:30pm

A Fresh Take on Lunch

Location: Palos Verdes Foyer & Terrace

Variety and choice are the hallmarks of lunch where you can experience indoor or outdoor dining options featuring locally sourced products from Terranea’s grounds and the surrounding peninsula.

1:30pm - 2:00pm

Digital Poster Program

Location: Palos Verdes Ballroom

Select which award-winning projects interest you and visit those digital posters to hear information about the project details. Attendees have an opportunity to ask questions of the award winners and will be able to easily network with small groups of peers who have common interests. This self-directed experience means you can focus your time on projects that are most relevant for you.

PowerINSIGHTS: Fueled by the Cloud, Analytics, and AI, Generac Power Systems
Advance Case Management AI Knee Machine Learning, Johnson & Johnson
Delivering Impact through Intelligent Discovery, MITRE
Quantum Computing for Innovation and Social Impact, The New School
Subscription Business Model Transformation, Rockwell Automation
Alpha Front-to-Back Data Quality Platform, State Street

 

 

Coffee & Conversation with CIOs

Location: Palos Verdes Ballroom

Hall of Fame inductees and CIOs from award-winning organizations meet with attendees in small group conversations to network, provide feedback on ideas, and offer insights about career development and leadership.

Discussion Topic: What Does IT Democratization Look Like?

Max Chan - skilled, visionary technology executive serving as the Chief Information Officer (CIO) at Avnet
Max Chan, CIO, Avnet

Discussion Topic: Creating a Culture of Collaboration & Engagement

Barbara Cooper-Jones - Senior Vice President, Enterprise Data and Technology Solutions at Ginnie Mae.
Barbara Cooper-Jones, SVP & CIO, Enterprise Data and Technology Solutions, Ginnie Mae

Discussion Topic: Keeping Women in Tech

Randi Levin - innovative and transformational business and technology executive with experience in government and the private sector
Randi Levin, CEO, RSL Technology Associates, Former NASA JPL CIO

Discussion Topic: Putting Innovation at the Center of the Organization

Bianca Lochner - CIO at City of Scottsdale, AZ with over 20 years of experience in information technology and local government
Bianca Lochner, CIO, City of Scottsdale, AZ

Discussion Topic: How Augmented Intelligence is Enabling the Workforce

Chris Nardecchia, SVP, Chief Digital & Information Officer, Rockwell Automation

Discussion Topic: Putting the Right Data Strategy in Place to Improve Human Interaction

Devon Valencia - CIO at CareSource, responsible for setting the strategy for the company's system
Devon Valencia, CIO, CareSource

2:00pm - 2:30pm

Networking Break

Location: Palos Verdes Foyer & Terrace

Grab a coffee or iced beverage, enjoy the fresh air, and connect with award-winning CIOs and sponsoring partners.

2:30pm - 3:15pm

Keynote Panel: Team Excellence – Winning the Hearts and Minds of IT Talent

Location: Palos Verdes Ballroom

IT leaders today wear many hats. Sometimes courageous leadership is needed, other times it’s transformational or operational skills that are required. This session will focus on the strategic and tactical skills and attributes that IT leaders need to innovate and drive growth at their organizations. The panel features award-winning CIOs who will share their thoughts about retention, burnout, building a culture aligned to business needs, and how to mentor and retain mid-level women.

Andi Karaboutis - Chief Information and Digital Officer at National Grid plc
Andi Karaboutis, Group Chief Information and Digital Officer, National Grid plc

 

Jedidiah Yueh - Founder and CEO at Delphix
Jed Yueh, Founder and CEO, Delphix
Jim Swanson - EVP, CIO, and member of the Executive Committee for Johnson & Johnson
Jim Swanson, EVP & CIO, Johnson & Johnson

Moderated by:

Randi Levin - innovative and transformational business and technology executive with experience in government and the private sector
Randi Levin, CEO, RSL Technology Associates, Former NASA JPL CIO

3:20pm - 3:50pm

Lightning Insights

Location: Palos Verdes Ballroom

Join us for a lively series of 5-minute market insights geared towards solving your biggest challenges.

Managing the Innovation vs. Technical Debt Tug of War, presented by Protiviti

IT Modernization requires a Distinctive, Trusted Experience, presented by Spectrum Enterprise

Build Your Tech Team of the Future Now, presented by Andela

Speed to Modern Technology: Imperatives for Today’s Most Innovative CIOs, presented by KPMG

RingCentral in Under 2 Minutes, presented by RingCentral

4:00pm - 5:00pm

Cocktails on the Coast Networking Reception

Location: Palos Verdes Terrace

Enjoy a cocktail and live music while admiring picturesque views of the California Coast line.

5:00pm

Registration Closes

Location: Palos Verdes Prefunction

8:00am

Registration Opens

Location: Palos Verdes Foyer

8:00am - 9:15am

Networking Breakfast

Location: Palos Verdes Foyer & Terrace

Grab a coffee and breakfast and connect with our sponsoring partners.

9:15am - 9:20am

Welcome and Opening Remarks

Location: Palos Verdes Ballroom

Allice Shandler - Events Director at IDC Canada
Allice Shandler, Events Director, IDC Canada

9:20am - 9:40am

Keynote: Generative AI – Preparing for the Long-Term Impact

Location: Palos Verdes Ballroom

Ritu Jyoti’s research focuses on the state of enterprise AI efforts and global market trends for the rapidly evolving AI and Machine Learning (ML) innovations and ecosystem. Generative AI is not a fleeting trend but a powerful force that will reshape industries for years to come. This session will review practical applications and guidance for CIOs and CTOs as they take on an overarching leadership role in reshaping their organizations at this pivotal time. It will review business, organization, and technology architecture transformation to help organizations tap into emerging business models and achieve sustainable competitive advantage.

Click here to view the slide deck.

Ritu Jyoti - Group VP, Worldwide Artificial Intelligence and Automation Research Practice, Global AI Research Lead at IDC
Ritu Jyoti, GVP, AI and Automation Market Research and Advisory Services, Global AI Research Lead, IDC

9:40am - 10:25am

Keynote Panel: AI Adoption – Trends, Trust and Governance

Location: Palos Verdes Ballroom

Following her presentation, Ritu will moderate a panel discussion with award-winning CIOs who have gone beyond AI pilot programs. You will hear how leading organizations are implementing AI/ML technologies, how they are prioritizing investments, and the people and processes that have be in place to get the most value from AI technology.

Tim Dickson - Chief Information Officer at Generac since August 2020
Tim Dickson, Chief Information Officer, Generac Power Systems

 

Karen Hegarty - VP of Cognitive Computing at Novant Health
Karen Hegarty, PhD, VP Cognitive Computing, Novant Health
Sheila Jordan - Senior Vice President, Chief Digital Technology Officer at Honeywell
Sheila Jordan, Chief Digital Technology Officer, Honeywell

Moderated by:

Ritu Jyoti - Group VP, Worldwide Artificial Intelligence and Automation Research Practice, Global AI Research Lead at IDC
Ritu Jyoti, GVP, AI and Automation Market Research and Advisory Services, Global AI Research Lead, IDC

10:25am - 10:55am

Keynote: Moving People Forward By Leading Through Technology

Location: Palos Verdes Ballroom

With billions of digital transactions transpiring daily across the globe, the emphasis on trust and security at Mastercard remains unwavering. The company was awarded the CIO 100 Award for its work proactively mitigating future risks related to quantum computing. Through an exploration of emerging technologies like quantum computing, AI and data usage, Ed McLaughlin, President and Chief Technology Officer, Mastercard will talk about how these advancements are weaving new possibilities within our tech-driven society.

Click here to view the slide deck.

Ed McLaughlin, President & CTO, Mastercard

10:55am - 11:25am

Networking Break

Location: Palos Verdes Foyer & Terrace

Grab a coffee or iced beverage, enjoy the fresh air, and connect with award-winning CIOs and sponsoring partners.

11:25am - 11:45am

Driving Success Together: The Relationship Imperative of CIO and C-Suite

Location: Palos Verdes Ballroom

Join us for an insightful session that delves into the transformative power of a strong working relationship between Chief Information Officers (CIO), the C-suite and their board.

As the CIO, you likely hold the key to technology-driven strategy, but with the active involvement of other C-suite leaders, including finance, the potential for digital transformation can reach new heights.

Drawing upon our Cloud Business Survey findings, we will explore how the dynamic interplay between technology decisions and financial strategy can help drive your organization forward. Learn some essential strategies to help balance scalability, uncover untapped value, effectively mitigate unplanned costs and help reshape the future of your organization.

Be prepared to gain actionable insights that can, unlock hidden synergies, and harness the power of strong working relationship between these influential leaders.

Click here to view the slide deck.

Kumar Krishnamurthy - Technology Strategy Practice Lead at PwC
Kumar Krishnamurthy, Technology Strategy Practice Lead, PwC

11:50pm - 1:20pm

A Fresh Take on Lunch

Location: Palos Verdes Foyer & Terrace

Variety and choice are the hallmarks of lunch where you can experience indoor or outdoor dining options featuring locally sourced products from Terranea’s grounds and the surrounding peninsula.

1:20pm - 4:00pm

Deep Dive Presentations & Discussion Groups

Location: Palos Verdes 6-8

Deep Dives provide big value in small group discussions. Sessions start with case study examples followed by discussions of options about how to achieve positive outcomes and overcome constraints.

 

1:20 pm – 2:35 pm
Deep Dive into Cloud & Data
This Deep Dive session offers unique access to research from IDC presented by GVP of Consulting and Research, Daniel Saroff. Daniel and Robert Ford from CoreStack will lead you through presentations and small group discussions to help you better understand if you are well positioned in your cloud and data strategy, in relation to peers, and where your gaps are. You will leave with a “checklist manifesto” to bring back to your teams related to critical issues including:
• Cloud solutions for the modern data environment that acknowledge the reality that the “modern data stack” also includes legacy technologies.
• Building a data culture to get value from your data.
• Data integration and intelligence (DII) options and barriers.
• Opportunities and unintended risk of Generative AI.

Click here to view the slide deck.

Daniel Saroff - Group Vice President of Consulting and Research at IDC
Daniel Saroff, GVP, Consulting and Research, IDC

Robert Ford, VP of Enterprise Strategy, CoreStack

 

2:45 pm – 4:00 pm
Deep Dive into Customer & Employee Experience
Human-centered design requires a pivot in strategy, mindset, and skillset. In this deep dive session, Devon will discuss how you can effectively implement a strategy to place customers at the center of your planning, rather than systems. Devon will share key insights about how to make this shift to improve human interaction by putting the right technology foundation and data strategy in place. Tips about creating a culture of diverse thinking for employees, with a focus on a long-game tech strategy, will also be shared. This is an opportunity to learn from an incredible and thoughtful leader. You will also get immediate feedback in small group discussions about how to apply these strategies in your organization.

Click here to view the slide deck.

Devon Valencia - CIO at CareSource, responsible for setting the strategy for the company's system
Devon Valencia, CIO, CareSource

 

Leadership Masterclass

Location: Point Vicente 1&2

Sessions designed for senior IT leaders featuring candid presentations from peers and interactive discussions focused on critical executive level responsibilities.

1:20 pm – 1:30 pm
Welcome and Opening Remarks

Dan Roberts - Host, Tech Whisperers Podcast
Dan Roberts, Host, Tech Whisperers Podcast; CEO, Ouellette & Associates

1:30 pm – 2:00 pm
CIO Perspectives: Making a Difference Every Day

Rob Carter joined FedEx in 1993. Shelia Anderson joined Aflac in 2022. These two extraordinary leaders both lead with….See More

Shelia Anderson - SVP, CIO of Aflac
Shelia Anderson, SVP & CIO, Aflac

Robert Carter - Executive Vice President, FedEx Information Services and Chief Information Officer of FedEx Corporation
Rob Carter, EVP, Information Services & CIO, FedEx Corporation

2:00 pm – 2:30 pm
Balancing Innovation and Risk

According to CIO.com’s 2023 State of the CIO survey, CIOs see their No. 1 task by 2026 being driving…See More

Sven Gerjets - Executive Vice President and Chief Technology Officer of Mattel
Sven Gerjets, EVP & CTO, Mattel, Inc.

2:30 pm – 2:40 pm
Break

2:40 pm – 3:30 pm
Developing the Future Ready Workforce: Turning Vision into Action

We kick off this session with a fireside chat featuring two of the most insightful, compassionate, and forward-looking…See More

Anupam Khare - Senior Vice President and Chief Information Officer at Oshkosh Corporation, Inc.
Anupam Khare, SVP & CIO, Oshkosh Corporation, Inc.

Ghad Ijam - System CIO at Federal Reserve System, leads the Fed’s technology and cybersecurity professionals
Ghada Ijam, System CIO, Federal Reserve System

3:30 pm – 3:55 pm
Unlocking Business Value: Digital Transformation That Goes Beyond Technology

This high energy discussion illuminates Cisco’s ability to enable future growth at Qualcomm by partnering…See More

Cisco Sanchez - Senior Vice President and Chief Information Officer at Qualcomm IT organization
Cisco Sanchez, Senior Vice President and Chief Information Officer, Qualcomm

3:55 pm – 4:00 pm
Closing Remarks

Dan Roberts - Host, Tech Whisperers Podcast
Dan Roberts, Host, Tech Whisperers Podcast; CEO, Ouellette & Associates

4:10pm - 4:30pm

Keynote: And the Answer Is – Why Is It Better to Be a Generalist?

Location: Palos Verdes Ballroom

“Greatest of All Time” Jeopardy! player Ken Jennings celebrates the advantages of being a person who thinks outside of multiple boxes. Following his insightful presentation, providing examples of how being a knowledgeable generalist advances innovative thinking, Ken will co-host the CIO 100 and Hall of Fame Inductee awards ceremony celebrating the GOATs of IT innovation.

Ken Jennings - Greatest Jeopardy! Player of All Time
Ken Jennings, Greatest Jeopardy! Player of All Time, Jeopardy! Co-Host & Best-Selling Author

6:30pm - 7:00pm

CIO 100 Awards Cocktail Reception

Location: Palos Verdes Terrace

Join us for a Night with the Stars celebrating our 2023 Hall of Fame and CIO100 Winners. Bring your best Hollywood smile and get ready to walk the Red Carpet, you never know what celebrities may show up!

7:00pm - 9:00pm

CIO 100 Awards & Hall of Fame Gala Celebration

Location: Palos Verdes Ballroom

Come celebrate IT excellence at this elegant dinner and awards ceremony. The 2023 CIO 100 Awards presentation will honor the winning organizations for their use of innovative IT to deliver business value, followed by the induction of our newest members into the CIO Hall of Fame.

Ken Jennings - Greatest Jeopardy! Player of All Time
Ken Jennings, Greatest Jeopardy! Player of All Time, Jeopardy! Co-Host & Best-Selling Author

Dinner Celebration Sponsored by KPMG

9:00pm - 10:00pm

Cake & Champagne: A Dessert Celebration

Location: Palos Verdes Terrace

Dessert Celebration Sponsored by Compucom