As economic uncertainty continues to challenge businesses in 2023, what does this mean for organizations torn between concerns about cost savings and investing in employee experience? How do we start to rethink the long- and short-term benefits of investing in employees with so much churn in people, processes and technologies? Technically, organizations continue to invest in intelligent digital workspaces, cloud-based applications, automation, and security. They are also starting to invest in the redesign of physical places that foster hybrid and in-person collaboration and innovation. Automation has both rescued workers from redundant tasks and put the onus on them to automate their own work. In this presentation, Amy Loomis will share how hybrid work is changing the ways we think about the employee experience and which technologies and approaches to leadership are most effective for developing flexible and successful work environments.