Recipes and Ingredients for Award-Winning Teams

Aflac’s internal innovation lab, dubbed Hatch, has proven itself by solving problems at the sweet spot of improving a customer or agent experience while also providing business value. Now in its fourth year, Hatch is succeeding by embracing agility and responding to market shifts using new technologies. Hear from Director of U.S. Innovation Katie Webb, who will talk about how to organize, structure and approach teams and projects, creating momentum and building trust, and creating a culture that allows for empowerment and self accountability.

Speaker:

Katie Webb, Director of U.S. Innovation, Aflac

Interviewed by:

Beth Kormanik, Event Content Director, Foundry, an IDG Inc. company