Making Intelligent Automation Work at Scale

Six years into its automation journey, AT&T has implemented more than 3,000 bots, developed an automation center of excellence, and realized a 20x return on investment. Join CIO Senior Writer Thor Olavsrud for a conversation with Mark Austin, vice president of data science at AT&T, about how the telecom titan has made intelligent automation part of its business process DNA.

Mark Austin Ph.D., VP, Data Science, AT&T Chief Data Office

Interviewed by:

Thor Olavsrud, Senior Writer, CIO.com, Foundry