Ken Meyer, EVP & CIO, Truist Financial Corporation
Following its 2019 merger of regional banks SunTrust and BB&T, Truist Bank built a cloud-native platform and launch a new, digital-first customer experience—a gutsy approach that’s paying off. Now the national’s seventh-largest bank, Truist is wrapping up a major digital migrations by merging front-end, back-end, data, and other legacy assets through a unique engineering approach that leverages modern cloud capabilities. Learn how Truist built its hybrid cloud strategy and took on the challenges and successes of a massive digital migration affecting 7 million customers. We’ll also delve into issues of security, stability, and the use of technologies such as chatbots to provide a personalized experience for clients.
Interviewed by: Maryfran Johnson, CEO, Maryfran Johnson Media