Joe Park, Chief Digital and Technology Officer, Pizza Hut Global, Yum! Brands
With the continued acceleration toward digital by customers, Yum Brands’ digital channels have nearly doubled since 2019. Delivering great e-commerce experiences, which have long been critical for Pizza Hut, have evolved from a customer convenience to a customer expectation. In this session, Pizza Hut’s Chief Digital and Technology Officer will discuss the impact on IT’s workplace culture as his teams strive to deliver ease-of-use, top-notch customer experiences and positive business outcomes.
Interviewed by: Maryfran Johnson, CEO, Maryfran Johnson Media