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Empowering and Enabling Complex Teams to Work Remotely

Carol Juel, Chief Technology and Operating Officer, Synchrony

More than ever, IT leaders leaned into digital capabilities to support employees displaced by the COVID-19 pandemic. CIOs scrambled to ensure that employees had enough bandwidth to tunnel into corporate networks, stand up remote call center operations and tap stressed supply chains to procure enough computers, among other time-sensitive tasks. Join us to learn how Synchrony bested all of these challenges — and garnered a CIO 100 award for these efforts.

Interviewed by: Clint Boulton, Senior Writer, CIO.com, IDG Communications, Inc.

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