Mandy Long, VP and Product Manager, Automation, Integration and Applications, IBM
Over the past 18 months, enterprises have implemented new collaborative tools and greater automation – especially when it comes to AI, machine learning, and robotic process automation. Automation, allowing for better integration, links companies’ data with actions they can take to better use the information they possess. Moreover, increasingly easy-to-use AI, ML, and RPA tools, in the service of data analytics, are “democratizing” the workplace, helping less technical IT and business users.
Interviewed by: Charles Pelton, Contributing Editor, CIO, IDG Communications, Inc.