Jamie Holcombe, CIO, U.S. Patent and Trademark Office
Several years ago, a database corruption issue at the U.S. Patent and Trademark Office (USPTO) brought parts of the agency’s electronic filing system down for days. The IT platform it depended on was nearly two decades old, which spurred the agency to bring in a new CIO with a mandate to overhaul its IT systems from top to bottom for stability, resilience, and security. Join us to learn how USPTO overhauled its IT culture to build organizational resilience.
Interviewed by Thor Olavsrud, Senior Writer, CIO.com, IDG Communications, Inc.