Morgan Timpson, Program Director, GTM Product Management, IBM AIOps
IT teams are facing a flurry of challenges – from increased demand due to digital transformation and digital business initiatives, growing complexity of infrastructure and applications, the imperative to focus more resources on innovation, and the need to retain and re-target the best and brightest team members. Automation is key to helping resolve these issues, but automating tasks and IT service ticketing are far from enough. Instead, bring intelligence into IT operations and empower your teams to make insight-driven improvements in real-time, so your business can optimize for today and tomorrow. One of IBM’s key subject matter experts discusses how IT leaders can enhance and accelerate their automation efforts with AIOps, and explains the best ways to get started now, as well as critical focus areas for your AIOps-driven IT automation.
Interviewed by: John Gallant, Enterprise Consulting Director, IDG Communications, Inc.