Kamal Hathi, Chief Technology Officer, DocuSign
Today’s users demand modern, digital-first experiences. That means speed, simplicity and security. When it comes to business and personal agreements–those that require close reading, analysis and signatures and are vital in commerce, real estate, law and dozens of other sectors–a dynamic approach to working through these processes is required to truly help companies go digitally native. The best platforms allow enterprises to use AI, machine learning and analytics to give employees and customers an elegant process that increases productivity and profitability.
Interviewed by: Charles Pelton, Contributing Editor, CIO, IDG Communications, Inc.