AI and Automation: Augmenting the Human

Nicole Eagan, Chief Strategy and AI Officer, Darktrace

It takes subtle, nuanced skills and implicit knowledge for an analyst to detect genuinely threatening activity.  Analyzing 100+ of the world’s top threat analysts and complex machine learning algorithms, Darktrace investigated if they could teach AI to think like a cybersecurity analyst. Join us for this session as we outline the capabilities of this world-first technology — the Cyber AI Analyst — and reveal how automated investigation and triage is augmenting human teams across the globe.

Conversational AI: The Game Changer for IT Help Desk Automation

Pat Calhoun, CEO, Espressive

In today’s COVID-19 world, conversational AI has become a game changer for enabling IT to dramatically reduce costs while increasing workforce productivity and satisfaction.  While much emphasis is placed on the science of human language and the complexity of building language models for virtual support agents (VSAs), the science of conversation isn’t emphasized enough.  Join us for this session to understand the key requirements for conversational AI that enable help desks to truly transform.

Extending Availability from the Datacenter to the Cloud

Gordon Henwood, Systems Engineer, Veeam
Omar Rao, Sr. Systems Engineer, Veeam

AI is poised to transform data management. In this space, true innovation isn’t just about capturing more data, but making sure it’s always available. As data management systems move to becoming more intelligent and autonomous — thereby making companies more efficient — the reliability of these systems becomes crucial. Join Veeam’s System Engineer Gordon Henwood and Senior Systems Engineer Omar Rao as they discuss how to extend availability and reliability from the datacenter to the cloud.

How AI and Automation Improve the Customer Experience

Ken Solon, EVP, CIO & Head of Digital, Lincoln Financial Group

Ranked 187 on the Fortune 500, Lincoln Financial Group serves more than 17 million customers with retirement, insurance and wealth protection expertise. The organization has realized many benefits of digitizing across the organization from the outside in to improve the customer experience. Join us to understand how AI, machine learning and robotic process automation play key parts in this effort — and enable upskilling of talent across the organization to modern areas of need.

Interviewed by: Clint Boulton, Senior Writer, CIO.com, IDG Communications, Inc. 

How Secure Are Your AI/ML Projects?

Juliet Beauchamp, Video Content Producer, IDG Communications, Inc.
Maria Korolov, Contributing Writer, CSO Online, IDG Communications, Inc.

How To Successfully Deploy AI at Scale

Jerry Kurtz, Executive Vice President, Insights & Data, Capgemini

Companies across many sectors are racing to deploy AI for competitive advantage, but many are struggling to find success. Jerry Kurtz, executive vice president of Insights & Data at Capgemini, discusses with CIO.com Senior Writer Thor Olavsrud why deploying AI is so challenging, what the most successful organizations do differently, and four principles for successfully scaling your AI efforts.

Interviewed by: Thor Olavsrud, Senior Writer, CIO.com, IDG Communicaitons, Inc. 

Leveraging AI and ML to Drive Ethical and Responsible Business Operations

Matt Galvin, Global VP of Ethics and Compliance, AB inBev

Ranked 192 on the Fortune 500 with 170,000 employees in 80 countries, Anheuser-Busch is committed to brewing the world’s best beers using the finest natural ingredients.  Join us for this session to learn how the organization’s advanced data analytics platform – BrewRIGHT — uses machine learning and artificial intelligence to identify patterns in everyday transactions to identify and root out corruption , thereby ensuring ethical and responsible operations across the company and the world.

Interviewed by: Maryfran Johnson, CEO, Maryfran Johnson Media

The New Development Mandate: Using Automation to Transform AI

James Kobielus, Writer, InfoWorld, IDG Communications, Inc & Principal Analyst, Franconia Research
Serdar Yegulalp, Senior Writer, InfoWorld, IDG Communications, Inc.

Data science has become increasingly automated in 24×7 DevOps workflows. And automating the data science process is key to creating AI-infused apps for scale and speed. What elements are essential for a top-notch AI competency? What AI development and operations functions should be automated? And what automation is supported in today’s AI DevOps tools? Join Franconia Research Principal Analyst James Kobielus and InfoWorld Senior Writer Serdar Yegulalp for answers to these questions and more.

RPA, AI and ML: How the CIO of New Jersey's Judiciary Manages Them All

Jack McCarthy, CIO, State of New Jersey, Judiciary

Robotic process automation is simplifying processes in the court system especially during the pandemic era — and machine learning and artificial intelligence enter are a part of that picture. Join us as New Jersey’s Judiciary CIO Jack McCarthy and InfoWorld Senior Writer Serdar Yegulalp discuss these advancements.

Interviewed by: Serdar Yegulalp, Senior Writer, InfoWorld, IDG Communciations, Inc.

The State of Enterprise AI

Ritu Jyoti, Program Vice President, Artificial Intelligence Research, Global AI Research Lead, IDC

Artificial intelligence and machine learning are changing the future while disrupting the present.  They’re pervasive across the enterprise software stack — from databases to data integration and BI tools to customer experience and industry applications.  Join us for this session when we’ll review customers’ current and future AI investments, adoption rates, KPIs, top drivers and inhibitors, and more. We’ll also show real-world examples including those involving impacts of COVID-19.

The Value of AI-Powered Automation

Eric Maloney, Director of Strategy Advisory Partners, Blue Prism

As organizations learn the value of a digital workforce, they’re realizing how automation helps humans, rather than replacing them. How do you make your business resilient while shifting to intelligent automation? Where can you tap AI and automation technologies to stay ahead? And how can you take automation projects to new heights for improved speed, efficiency, ROI, quality, and compliance? Join Blue Prism’s Advisory Partner Director Eric Maloney as he answers these questions and more.