What’s Happening, and When

Our September 2022 agenda was packed with opportunities to see into how your peers prepare for the future.

All times listed on the agenda are Eastern Standard Time.

11:30am - 12:10pm

Going Forward to Work: Reassessing Leadership in Today’s World

Leaders with thriving teams have broken down assumptions about the past and recreated a new way of working. Based on his bestselling book Competing in the New World of Work, the innovation expert and futurist Kian Gohar has identified how every organization can create a successful hybrid workplace. With insights from a two-year research project with Harvard Business School and interviews with 2,000 executives from around the world, Kian will reveal the essential leadership traits, team behaviors, and organizational attributes as well as explain the myths each organization must dispel to win the war for talent. This practical and informed talk will leave you empowered to lead productive, resilient, and innovative teams.


Kian Gohar, Founder & CEO, Geolab

12:10pm - 12:35pm

The CIO’s Role in the Next Generation of Work

As many white collar workers return to the office at least part time while other colleagues have been hired as fully remote employees, the future of work is moving toward a hybrid-first environment. What does this mean for the culture and solutions that IT offers for employees across the board? How is it impacting the role of the CIO? Join research vice president Megha Kumar of IDC Canada in this candid interview with CIO Carrie Rasmussen of Ceridian, a software firm focusing on global human capital software. They’ll discuss the fundamentals of making a hybrid-first strategy work for your organization in any industry.


Carrie Rasmussen, Chief Information Officer, Ceridian

Interviewed by:

Megha Kumar, Research Vice President, Software and Cloud Services, IDC Canada


12:35pm - 1:00pm

Making Every Employee Experience Delightful

As more companies press forward on their digitization efforts – and the business world adopts new ways to work – a “delightful” employee experience becomes more important than ever. Key here is to modernize your approach to service and overall operational management. Success relies on automation and digital intelligence that’s modern, unified, scalable, intuitive, and cost effective.


Nirmal Krishnamoorthy, Senior Manager, Product Marketing, Freshworks

Moderated by:

Charles Pelton, Contributing Editor, CIO, CSO, and Network World, Foundry, formerly IDG Communications, Inc.

1:00pm - 1:20pm

Live Discussion: Perspectives on Leadership and Motivation

Following up on his keynote talk, Kian Gohar is back for a live, interactive discussion on leading successful teams. Join us with your questions about leadership, building culture, motivating employees, and practical tips on collaboration.


Kian Gohar, Founder & CEO, Geolab

Moderated by:

Beth Kormanik, Manager, Content Development, Foundry, an IDG Inc. company

1:20pm - 1:45pm

Servant Leadership: A Model for Uncertain Times

Now two-plus years into the pandemic, having weathering the Great Resignation, and now in the throes of a bear market, CIOs are finding an edge in servant leadership, a people-first leadership approach that favors empathy and trust. Tune in to learn what servant leadership looks like in practice, why it’s the right approach right now, and how to put it to work in your organization.


Dr. David Reis, CIO, University of Miami Health System
Lisa Davis, SVP and CIO, Blue Shield of California
Nicole Raimundo Coughlin, CIO, Town of Cary, NC

Moderated by:

Ken Mingis, Executive Editor, Computerworld, Foundry, formerly IDG Communications, Inc.

Driving a Culture of Innovation at Merchants Fleet

As the fourth largest North American provider of fleet management services, Merchants manages more than 165,000 commercial fleet units. “We’re investing and growing, and our commitment to electric vehicles and innovation is bringing new offerings into a stagnant industry,” says Jeanine Charlton, chief technology and digital officer. In this session, Charlton will discuss IT’s role in co-creating key digital business initiatives and how this hyper-growth company develops high-performing teams.


Jeanine Charlton, Chief Technology and Digital Officer, Merchants Fleet

Interviewed by:

Maryfran Johnson, CEO, Maryfran Johnson Media

1:45pm - 2:10pm

Inside Principal Financial Group’s Focus on Flexibility

When a company relies on complex systems that haven’t been integrated, it’s difficult to present a simple interface with customers. That insight has informed the work of Principal Financial Group CIO Kathy Kay, who began her job in the early days of the coronavirus pandemic and has not only had to establish herself as a leader remotely but chart important projects like developing a strategy to modernize and simplify technology across the company. Join us to learn her strategy for building flexible teams as well as a look inside Principal’s digital journey.


Kathy Kay, EVP & CIO, Principal Financial Group

Interviewed by:

Beth Kormanik, Manager, Content Development, Foundry, an IDG Inc. company

2:10pm - 2:20pm

Virtual Break

Now’s the time to refresh your coffee, catch up on e-mails, visit sponsor booths, or set up a quick meeting with other attendees.

2:20pm - 2:45pm

How Hybrid is Changing Leadership Priorities

Leading a hybrid-first organization is a lot harder than anyone thought. As months of hybrid experimentation have turned into years of refining hybrid work strategies, leaders are shifting their priorities to enable more agile, cross-functional, and digitally determined ways of working. Join Amy Loomis as she shares data and insights from IDC’s most recent global research studies, exploring how key technology deployments, empathic leadership and governance strategies are changing the future of work.


Amy Loomis, Research Vice President, Future of Work, IDC

5 Organizational Principles That Drive Success

Brad Stone, CIO, Booz Allen Hamilton explains how his five core organizational principles have accelerated growth and helped to enable business success. Ongoing disruption has led to a focus on simplification with staff and customers and has changed the way the IT team thinks about strategy and taking informed risks. Along with simplification has to come agility, accountability, and transparency. Find out how simplification and considering themselves “client zero” has enabled Booz Allen to inspire and retain talent while continuously learning and embracing technology to build trusted relationships.


Brad Stone, CIO, Booz Allen Hamilton

Interviewed by:

Julia King, Contributing Editor, Computerworld/CIO, Foundry, an IDG Inc. company

2:45pm - 3:05pm

How AI Can Think Like an Attacker

In the face of skyrocketing cyber risk, detecting and responding to attacks is no longer enough. Organizations must take proactive steps to prevent threats before they happen, and to recover if compromised. In this session, Darktrace unveil an ambitious new approach to security, with core engines powering AI technologies to prevent, detect, respond, and ultimately heal from attacks. Together, these engines combine to strengthen organizations’ security posture in a virtuous AI feedback ‘loop,’ which provides powerful end-to-end, bespoke, and self-learning solutions unique to each organization.


Justin Fier, Director of Threat Intelligence and Analytics , Darktrace

Secure & Transform your Workplace with Internet-native Architecture

Are you worried that today’s security principles and network architectures won’t be enough to tackle tomorrow’s security challenges within the distributed workplace? Don’t get locked into an architecture that won’t adapt to newer challenges. You need highly effective security that paves the easiest path to your next destination via an Internet-native architecture that delivers a rapid pace of innovation. Join this session to learn where secure networking is going and how to adopt an innovative approach you need for today, and tomorrow, to secure your workplace.


Barry Fisher, Director of Zero Trust Product Marketing, Cloudflare

3:05pm - 3:30pm

Recipes and Ingredients for Award-Winning Teams

Aflac’s internal innovation lab, dubbed Hatch, has proven itself by solving problems at the sweet spot of improving a customer or agent experience while also providing business value. Now in its fourth year, Hatch is succeeding by embracing agility and responding to market shifts using new technologies. Hear from Director of U.S. Innovation Katie Webb, who will talk about how to organize, structure and approach teams and projects, creating momentum and building trust, and creating a culture that allows for empowerment and self accountability.


Katie Webb, Director of U.S. Innovation, Aflac

Interviewed by:

Beth Kormanik, Manager, Content Development, Foundry, an IDG Inc. company

3:30pm - 3:40pm

Lightning Insights – September 28

Join us for a variety of lightning insights from industry executives.

Canada’s Leading Multi-Cloud Service Provider, presented by Carbon60

What makes Chrome OS such a great enterprise platform? presented by Google Chrome Enterprise

Unlock the Most Value from Your SaaS Portfolio with SaaS Intelligence, presented by Productiv

3:40pm - 4:05pm

CIOs and Board of Directors: Lessons from an Expert on How to Have an Impact

Whether you interact with your board directly or not, it’s important to understand how board members think about IT and the CIO’s role in strategic decisions. Join us for this session with a board member to learn how to work with the board, what their expectations are, and tips for landing the right board role for you.


Myrna Soto, Corporate Director/Board Member, CMS Energy, Spirit Airlines, Popular Inc, and Trinet

Interviewed by:

John Gallant, Enterprise Consulting Director, Foundry (formerly IDG Communications)

Always On

Always On Sessions (Future of Work)

Reduce SaaS Waste – Without Sacrificing Productivity

Aashish Chandarana, Chief Information Security Officer, Productiv

Welcome to the Era of Flexibility: Why Agility is the Key to Getting Ahead

Robert DeVito, Global Director, Customer & Partner Engineering, Google

Agenda subject to change.