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11:30am - 12:10pm
| Going Forward to Work: Reassessing Leadership in Today’s WorldLeaders with thriving teams have broken down assumptions about the past and recreated a new way of working. Based on his bestselling book Competing in the New World of Work, the innovation expert and futurist Kian Gohar has identified how every organization can create a successful hybrid workplace. With insights from a two-year research project with Harvard Business School and interviews with 2,000 executives from around the world, Kian will reveal the essential leadership traits, team behaviors, and organizational attributes as well as explain the myths each organization must dispel to win the war for talent. This practical and informed talk will leave you empowered to lead productive, resilient, and innovative teams.
Speaker:
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12:10pm - 12:35pm
| The CIO’s Role in the Next Generation of WorkAs many white collar workers return to the office at least part time while other colleagues have been hired as fully remote employees, the future of work is moving toward a hybrid-first environment. What does this mean for the culture and solutions that IT offers for employees across the board? How is it impacting the role of the CIO? Join research vice president Megha Kumar of IDC Canada in this candid interview with CIO Carrie Rasmussen of Ceridian, a software firm focusing on global human capital software. They’ll discuss the fundamentals of making a hybrid-first strategy work for your organization in any industry.
Interviewed by:
Megha Kumar, Research Vice President, Software and Cloud Services, IDC Canada
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12:35pm - 1:00pm
| Making Every Employee Experience DelightfulAs more companies press forward on their digitization efforts – and the business world adopts new ways to work – a “delightful” employee experience becomes more important than ever. Key here is to modernize your approach to service and overall operational management. Success relies on automation and digital intelligence that’s modern, unified, scalable, intuitive, and cost effective.
Moderated by:
Charles Pelton, Contributing Editor, CIO, CSO, and Network World, Foundry, formerly IDG Communications, Inc.
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1:00pm - 1:20pm
| Live Discussion: Perspectives on Leadership and MotivationFollowing up on his keynote talk, Kian Gohar is back for a live, interactive discussion on leading successful teams. Join us with your questions about leadership, building culture, motivating employees, and practical tips on collaboration.
Moderated by:
Beth Kormanik, Manager, Content Development, Foundry (formerly IDG Communications)
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1:20pm - 1:45pm
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Servant Leadership: A Model for Uncertain TimesNow two-plus years into the pandemic, having weathering the Great Resignation, and now in the throes of a bear market, CIOs are finding an edge in servant leadership, a people-first leadership approach that favors empathy and trust. Tune in to learn what servant leadership looks like in practice, why it’s the right approach right now, and how to put it to work in your organization.
Speakers:
Lisa Davis, SVP and CIO, Blue Shield of California
Moderated by:
Ken Mingis, Executive Editor, Computerworld, Foundry, formerly IDG Communications, Inc.
| Driving a Culture of Innovation at Merchants FleetAs the fourth largest North American provider of fleet management services, Merchants manages more than 165,000 commercial fleet units. “We’re investing and growing, and our commitment to electric vehicles and innovation is bringing new offerings into a stagnant industry,” says Jeanine Charlton, chief technology and digital officer. In this session, Charlton will discuss IT’s role in co-creating key digital business initiatives and how this hyper-growth company develops high-performing teams.
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1:45pm - 2:10pm
| Inside Principal Financial Group’s Focus on FlexibilityWhen a company relies on complex systems that haven’t been integrated, it’s difficult to present a simple interface with customers. That insight has informed the work of Principal Financial Group CIO Kathy Kay, who began her job in the early days of the coronavirus pandemic and has not only had to establish herself as a leader remotely but chart important projects like developing a strategy to modernize and simplify technology across the company. Join us to learn her strategy for building flexible teams as well as a look inside Principal’s digital journey.
Speaker:
Kathy Kay, EVP & CIO, Principal Financial Group
Interviewed by:
Beth Kormanik, Manager, Content Development, Foundry (formerly IDG Communications)
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2:10pm - 2:20pm
| Virtual BreakNow’s the time to refresh your coffee, catch up on e-mails, visit sponsor booths, or set up a quick meeting with other attendees.
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2:20pm - 2:45pm
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How Hybrid is Changing Leadership PrioritiesLeading a hybrid-first organization is a lot harder than anyone thought. As months of hybrid experimentation have turned into years of refining hybrid work strategies, leaders are shifting their priorities to enable more agile, cross-functional, and digitally determined ways of working. Join Amy Loomis as she shares data and insights from IDC’s most recent global research studies, exploring how key technology deployments, empathic leadership and governance strategies are changing the future of work.
Speaker:
Amy Loomis, Research Vice President, Future of Work, IDC
| 5 Organizational Principles That Drive SuccessBrad Stone, CIO, Booz Allen Hamilton explains how his five core organizational principles have accelerated growth and helped to enable business success. Ongoing disruption has led to a focus on simplification with staff and customers and has changed the way the IT team thinks about strategy and taking informed risks. Along with simplification has to come agility, accountability, and transparency. Find out how simplification and considering themselves “client zero” has enabled Booz Allen to inspire and retain talent while continuously learning and embracing technology to build trusted relationships.
Interviewed by:
Julia King, Contributing Editor, Computerworld/CIO, Foundry (formerly IDG Communications)
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2:45pm - 3:05pm
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How AI Can Think Like an AttackerIn the face of skyrocketing cyber risk, detecting and responding to attacks is no longer enough. Organizations must take proactive steps to prevent threats before they happen, and to recover if compromised. In this session, Darktrace unveil an ambitious new approach to security, with core engines powering AI technologies to prevent, detect, respond, and ultimately heal from attacks. Together, these engines combine to strengthen organizations’ security posture in a virtuous AI feedback ‘loop,’ which provides powerful end-to-end, bespoke, and self-learning solutions unique to each organization.
Speaker:
Justin Fier, Director of Threat Intelligence and Analytics , Darktrace
| Secure & Transform your Workplace with Internet-native ArchitectureAre you worried that today’s security principles and network architectures won’t be enough to tackle tomorrow’s security challenges within the distributed workplace? Don’t get locked into an architecture that won’t adapt to newer challenges. You need highly effective security that paves the easiest path to your next destination via an Internet-native architecture that delivers a rapid pace of innovation. Join this session to learn where secure networking is going and how to adopt an innovative approach you need for today, and tomorrow, to secure your workplace.
Speaker:
Barry Fisher, Director of Zero Trust Product Marketing, Cloudflare
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3:05pm - 3:30pm
| Recipes and Ingredients for Award-Winning TeamsAflac’s internal innovation lab, dubbed Hatch, has proven itself by solving problems at the sweet spot of improving a customer or agent experience while also providing business value. Now in its fourth year, Hatch is succeeding by embracing agility and responding to market shifts using new technologies. Hear from Director of U.S. Innovation Katie Webb, who will talk about how to organize, structure and approach teams and projects, creating momentum and building trust, and creating a culture that allows for empowerment and self accountability.
Interviewed by:
Beth Kormanik, Manager, Content Development, Foundry (formerly IDG Communications)
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3:30pm - 3:40pm
| Lightning Insights – September 28Join us for a variety of lightning insights from industry executives.
Canada’s Leading Multi-Cloud Service Provider, presented by Carbon60
What makes Chrome OS such a great enterprise platform? presented by Google Chrome Enterprise
Unlock the Most Value from Your SaaS Portfolio with SaaS Intelligence, presented by Productiv
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3:40pm - 4:05pm
| CIOs and Board of Directors: Lessons from an Expert on How to Have an ImpactWhether you interact with your board directly or not, it’s important to understand how board members think about IT and the CIO’s role in strategic decisions. Join us for this session with a board member to learn how to work with the board, what their expectations are, and tips for landing the right board role for you.
Speaker:
Myrna Soto, Corporate Director/Board Member, CMS Energy, Spirit Airlines, Popular Inc, and Trinet
Interviewed by:
John Gallant, Enterprise Consulting Director, Foundry (formerly IDG Communications)
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Always On
| Always On Sessions (Future of Work)Reduce SaaS Waste – Without Sacrificing Productivity
Welcome to the Era of Flexibility: Why Agility is the Key to Getting Ahead
Robert DeVito, Global Director, Customer & Partner Engineering, Google
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Aashish Chandarana, Chief Information Security Officer, Productiv
Robert DeVito, Global Director, Customer & Partner Engineering, Google
