Agenda

Through powerful keynotes & moderated live discussions, you will learn how Canadian CIOs, IT leaders and our 2023 CIO Awards Canada winners have approached digital innovation, best practices and how they would advise others setting out on their own journeys.

All times listed on the agenda are Eastern Standard Time.

Day 1

11:45am-12:00 pm

Virtual Platform Opens

Get familiar with virtual platform, click on resource center, check out always on videos or visit sponsor booths.

 

12:00pm-12:10pm

Welcome Remarks

Join us as we kick-off CIO’s Future of Digital Innovation Summit & Awards Canada with your hosts. You’ll hear industry insights from Lee Rennick, Exeuctive Director, CIO Communities and more details about this years’ award winners and valued partners from our Event Director, Allice Shandler.

Lee Rennick - Executive Director at CIO Communities
Lee Rennick, Executive Director, CIO Communities

Allice Shandler - Events Director at IDC Canada
Allice Shandler, Events Director, IDC Canada

12:10pm-12:30pm

GenAI in Canada: Are We at Risk of Falling Behind?

Let’s face it, generative AI (GenAI) is here and it’s all we can talk about these days. Never before have we witnessed a technology garner such robust executive backing, promising extensive business benefits, and experiencing such swift global adoption. However, this rapid evolution also brings concerns about industry disruption and associated risks. This keynote addresses the barriers to GenAI adoption in Canada, including truthfulness and accuracy issues, the absence of AI governance and risk management solutions, the scarcity of skilled professionals, worries about misuse and bias, as well as unclear business cases and support from Line of Business. To fully realize GenAI’s potential in 2024, it is imperative to understand these challenges. Join us to gain insights into navigating the GenAI landscape from a Canadian perspective, unlocking its transformative capabilities.

Nigel Wallis - Research VP, Americas Industry Insights at IDC Canada
Nigel Wallis, Research VP, Americas Industry Insights, IDC

12:30pm-12:45pm

Live Q&A with IDC Analyst, Nigel Wallis

Type in those burning questions! Nigel Wallis joins us for a live Q&A following his keynote presentation.

Nigel Wallis - Research VP, Americas Industry Insights at IDC Canada
Nigel Wallis, Research VP, Americas Industry Insights, IDC

Interviewed by:

Allice Shandler - Events Director at IDC Canada
Allice Shandler, Events Director, IDC Canada

12:45pm-1:10pm

Balancing Leadership and Innovation: Building the Future of Technology

Innovation is a paramount driver for businesses globally. In 2023, cloud, data, and generative AI (GenAI) were at the forefront of technology innovation for so many CIOs. Our distinguished panel of experts will underscore the significance of digital innovation and shed light on how tech leaders can prepare for a future, where adaptability and innovation are the keys to success. Gain valuable insights into the latest research, AI innovation and technology strategies that will help you future-proof your IT leadership to embark on a transformative journey towards shaping the future of your business.

Julie Levesque - EVP, technology and operations, and CIO at National Bank of Canada
Julie Levesque, EVP, Technology and Operations, and CIO, National Bank of Canada

Yvan Gauthier - Head of Artificial Intelligence Accelerator at National Research Council Canada
Yvan Gauthier, Head of Artificial Intelligence Accelerator, National Research Council of Canada

Moderated by:

Lee Rennick - Executive Director at CIO Communities
Lee Rennick, Executive Director, CIO Communities

1:10pm-1:40pm

Win the Race for Digital Transformation by Prioritizing User Experience

In our race for digital transformation and efficiency, the principle ‘work smarter, not harder’ is increasingly crucial. Yet, it’s often overlooked. IT initiatives are often burdened with long-term visions, extensive change management, and growing tech stacks – all under the banner of modernization, yet often at the expense of users. In this session, Jason Cassidy, CEO of Shinydocs, will offer practical advice for immediate efficiency gains and share examples from organizations that prioritized user experience and optimized their operations to make big progress through small user experience wins.

Jason Cassidy - CEO at Shinydocs
Jason Cassidy, CEO, Shinydocs

1:40pm-2:00pm

Winners Showcase: Canadian Tire Corporation

Creating a Seamless Omnichannel Experience for Customers and Employees

By pairing customer facing & employee facing mobile apps with physical devices in the store, Canadian Tire Corporation has created a true omnichannel experience. The investments in the Electronic Shelf Label (ESL) ecosystem, and unique use of the ESL flashing light feature, has driven increased customer satisfaction by enabling customers to quickly find the product they are looking for. ESLs has also improved productivity for store staff for pick and pack, replenishment, and reducing physical price changes, freeing up precious time to better serve customers. Being agile, Canadian Tire continues to unlock several additional use cases to further optimizing how they leverage our technology to improve customer and employee experiences in a growing omnichannel environment.

Stephen Weston - Vice President, Store Technology at Canadian Tire Corporation
Stephen Weston, Vice President, Store Technology, Canadian Tire Corporation

Michael Gerylo - Associate Vice President, Mobile and In-Store Applications at Canadian Tire Corporation
Michael Gerylo, Associate Vice President, Mobile and In-Store Applications, Canadian Tire Corporation

Scott Adel - Associate Vice President, Digital retail experience at Canadian Tire Corporation
Scott Adel, Associate Vice President, Digital Retail Experience, Canadian Tire Corporation

Moderated by:

Lee Rennick - Executive Director at CIO Communities
Lee Rennick, Executive Director, CIO Communities

2:00pm-2:20pm

Winners Showcase: Equitable Bank

Modernizing the Corporate Network Landscape with a Zero Trust solution

Equitable Bank sought out to modernize the corporate network landscape and create a more efficient, scalable, and resilient infrastructure. They eliminated the corporate network and shifted to an internet only model and Zero Trust Network Access solution. This shift amplified the security, reliability, and accessibility of services for customers. The successful completion of this project allowed Equitable Bank to enhance their services, improve operational efficiency, and strengthen their position as a forward-thinking, innovative player in the banking industry.

Brian Sibbitt - Vice President, Infrastructure & Operations at Equitable Bank
Brian Sibbitt, Vice President, Infrastructure & Operations, Equitable Bank

Interviewed by:

Beth Kormanik, Event Content Director, Foundry, IDG
Beth Kormanik, Event Content Director, Foundry, an IDG Inc. company

2:20pm-2:45pm

Igniting Human Potential: Nurturing a Value-centric Organization Through Empathic Leadership

As we move forward in a time of incredible technological advancements and stand at the edge of a significant innovation leap, we must remember that the most valuable asset for any organization is its people. Technology may enhance productivity, but it is the human element that drives success. In this thought-provoking session, globally recognized transformation expert and award-winning author Dr. Gautham Pallapa takes you on an informative journey to discover the critical facets of fostering a psychologically secure and empathetically charged organizational culture. Learn how empathy, rather than being a mere emotional construct, is the cornerstone of achieving outcomes and strategic goals. Discover how incorporating Lean, Agile, and DevOps methodologies empowers us to place human-centricity at the helm, triggering a cascade of creativity and innovation. Venture beyond the familiar narratives of technology-driven transformation and prepare to enhance your approach to organizational leadership and success.

Dr. Gautham Pallapa - Senior Executive Advisor and CIO/CDO at VMware
Dr. Gautham Pallapa, Senior Executive Advisor and CIO/CDO, VMware

2:45pm-3:05pm

Winners Showcase: City of Vaughan

Transforming Workforce Management: The Time & Labour Project’s Journey to Efficiency and Excellence

This presentation offers a comprehensive exploration of the Time & Labour Project, a ground-breaking initiative that reshaped the landscape of workforce management at the City of Vaughan. The project, aimed at implementing the Time & Labour module of the JD Edwards ERP System, automated time entry, and leave request processes, addressing inefficiencies, and reducing errors. We delve into the project’s cost savings, and the invaluable benefits to staff. The session highlights the teams dedication and hard work that drove the project’s success, demonstrating how technology and innovation can revolutionize time and attendance management. Join us for a transformative journey of efficiency and excellence.

Monique Holz - Manager of Strategic Portfolio Management at City of Vaughan
Monique Holz, Manager of Strategic Portfolio Management, Corporate Services Department, City of Vaughan

3:05pm-3:25pm

Winners Showcase: QDoc

CIO Awards Canada 2023 Winner

Join QDoc, a CIO Awards Canada winner, to learn more about their inspiring project. First Nations Community Paramedicine Service, Virtual healthcare provider, partnered with the Medical Officer of the community to discuss an effective way to guide and support the paramedics when a physician is needed to treat non-critical patients remotely. Consequently, the ambulance would be available for the most critical of cases.

David Berkowits - Co-Founder & CTO at QDoc
David Berkowits, Co-Founder & CTO, QDoc

Interviewed by:

Megha Kumar, Research Vice President, Software and Cloud Services, IDC Canada

3:25pm-3:45pm

Winners Showcase: Planview Utility Services

Closing The Digital Divide in Rural Ontario With Broadband One Window

Join Planview Utility Services, a CIO Awards Canada 2023 winner, to learn about their winning project. During this fireside chat you will hear how Planview USL built an innovative solution to solve an operational challenge across multiple unique stakeholders in the utility infrastructure sector. By creating a geospatial platform that brings ISPs, municipalities and electrical distribution companies together easily, they have been able to facilitate the collaboration needed to bring the internet to rural and underserved communities in Ontario, affording its citizens the opportunity to be connected to the modern infrastructure of our internet reliant society.

Kris Philpott - Co-Founder and SVP at Planview Utility Services
Kris Philpott, Co-Founder and SVP, Planview Utility Services

Interviewed by:

Beth Kormanik, Event Content Director, Foundry, IDG
Beth Kormanik, Event Content Director, Foundry, an IDG Inc. company

3:45pm-4:10pm

Innovative Insights: Celebrating the Champions of Change

In this closing panel our experts engage in a deep dive discussion on the latest advancements in technology for businesses, fostering innovation, and leading the way in the realm of IT leadership. This session will revolve around cutting-edge topics like AI, digital transformation, and the revolutionary impact of Generative AI. Additionally, our panelists will discuss the standout projects featured at the event, shedding light on the innovative strategies and approaches behind their success.

Tony Olvet - Group Vice President, Worldwide C-Suite and Digital Business Research at IDC
Tony Olvet, Group Vice President, Worldwide C-Suite and Digital Business Research, IDC

Nigel Wallis - Research VP, Americas Industry Insights at IDC Canada
Nigel Wallis, Research VP, Americas Industry Insights, IDC

Moderated by:

Lee Rennick - Executive Director at CIO Communities
Lee Rennick, Executive Director, CIO Communities
Day 2

7:00pm-8:00 pm

CIO Awards Canada Ceremony

Join CIO & IDC as we celebrate our 2023 CIO Awards Canada winners. These Canadian organizations are using tech in very innovative ways to deliver business value, either by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers.

Hosted by:

Lars Goransson, Managing Director, IDC Canada & LATAM, IDC

Tony Olvet - Group Vice President, Worldwide C-Suite and Digital Business Research at IDC
Tony Olvet, Group Vice President, Worldwide C-Suite and Digital Business Research, IDC

Lee Rennick - Executive Director at CIO Communities
Lee Rennick, Executive Director, CIO Communities

Allice Shandler - Events Director at IDC Canada
Allice Shandler, Events Director, IDC Canada

Agenda subject to change.