What’s Happening, and When

Opening Remarks

Join us as our Emcee Michael Hainsworth kicks-off our jam-packed digital innovation program schedule and introduces our esteemed digital innovation experts.

Speaker:

Michael Hainsworth, Contributing Editor, IDC & CIO, Foundry, formerly IDG Communications Inc.

Digital Leadership in a Time of Continuous Change

Digital Business demands collaboration and innovation at an organizational meta-level. As a result, digital leadership requires an unusual capability to multi-focus and to always keep the business, the technology, and the people in mind. How do digital leaders best keep their digital teams poised and prepared for these exacting and demanding innovation challenges? What are the innovation fundamentals that best help? In this engaging talk, Lee-Anne will highlight that while digital leadership is built on the back of strong technological capability, its ongoing and sustained success lies within the organization’s people – their mindset, their creativity, their ability to collaborate and change and their drive. Using examples from her global work in over 33 countries, Lee-Anne will make these innovation insights and practical applications come alive.

Speaker:

Lee-Anne McAlear, Program Director, The Centre of Excellence in Innovation Management, York University

CIO Panel: Jumpstarting Innovation for Customer & Employee Experience, Including Interactive Q&A

Innovating to offer new services is key to customer and employee satisfaction, not to mention growth for businesses. Join IDC Canada’s Megha Kumar and CIO Award winners Durham Region, Electrical Safety Authority and United Way Greater Toronto for a look at how they developed new innovative capabilities to improve customer, employee and donor experiences respectively. You’ll learn about the business need, the processes and technology involved, and how the teams embraced the challenge of driving new capabilities. Immediately following this session, join the interactive group discussion with our panelists to learn how to put digital innovation in place to work in your organization.

Speakers:

Kalyan Chakravarthy, Chief Information Officer, The Regional Municipality of Durham

Kelley Irwin, Chief Information Officer, Electrical Safety Authority

Kyla Lougheed, Digital Transformation Lead and Director of Operations, Analytics & PMO , United Way Greater Toronto

Moderated by:

Megha Kumar, Research Vice President, Software and Cloud Services, IDC Canada

Choice, flexibility, and transparency – Collaborative solutions for hybrid work environments

“Work is what you do, not where you go”, says Cisco’s Aruna Ravichandran. As organizations adjust to the new hybrid work environment, they must reimagine their workspaces, support multiple workstyles, and deliver amazing customer experiences with easily managed, secure environments. With talent now sourced globally, companies must support workers from the factory floor to the café to the office, all while looking for more creative collaboration tools. Join us for this insightful fireside chat where Cisco discusses the goal: choice, flexibility, and transparency.

Speaker:

Aruna Ravichandran, SVP & Chief Marketing Officer, Webex by Cisco

Interviewed by:

Charles Pelton, Contributing Editor, CIO, CSO, Network World, Foundry, an IDG Inc. company

Networking Break

Now’s the time to refresh your beverage, and connect with award-winning CIOs and our partners.

The Road to Modernization at the Office of the Chief Coroner

The Ontario Office of the Chief Coroner (OCC) investigates untimely and tragic deaths to inform the betterment of health and safety of Ontarians as well as supporting the administration of justice. Data systematically collected though death investigations drive the decisions, and seize opportunities for innovation and growth to advance the health and safety of Ontarians. Death investigation data are used by governments, communities, researchers, prevention organizations, and the public to enhance public safety and inform injury and death prevention strategies. QuinC, the province wide case management system was implemented to support decision making based on a data driven approach to enhancing public safety. Please join this session for a look at this award-winning story of modernization. You’ll learn how the organization implemented a province wide, transformational, electronic, case management system and processes.

Speakers:

Gina Skagos, Executive Officer, Solicitor General – Office of the Chief Coroner

Sandra Parker, Provincial Nurse Manager, Solicitor General – Office of the Chief Coroner

Culture, Growth, and the Modern Digital Enterprise

As companies look to grow in the face of unpredictable business environments, they will seek an iterative foundation that embraces culture, skills, and partner ecosystems. To promote digital innovation, they will need an agile approach to product and systems development, and flexible management of infrastructure from the edge and the cloud to the data center. Join this session to learn how Canadian businesses will embrace better security, risk, privacy management, AI, machine learning and automation to support their growth, culture, and the modern digital enterprise.

Speakers:

Sabina Schneider, Chief Solutions Officer – North America, Globant

Patrick Antoine, Senior Managing Director, Globant

Interviewed by:

Charles Pelton, Contributing Editor, CIO, CSO, Network World, Foundry, an IDG Inc. company

SAP x IDC Innovation Readiness Study Results

SAP’s Chantal Rivard sits down with IDC’s Megha Kumar to discuss the results of the latest SAP X IDC Innovation Readiness Study. Through the course of the chat they discuss what makes some Canadian companies innovators in the Cloud space, how the cloud landscape has changed over the past few years, and how SAP can accelerate your journey to the cloud.

Speaker:

Chantal Rivard, Senior Director, S/4HANA Center of Excellence, SAP

Interviewed by:

Megha Kumar, Research Vice President, Software and Cloud Services, IDC Canada

Transforming the Technology Foundations for Business Enablement and Agility

Cloud-focused transformations enable greater business agility and power modern customer experiences. But they are not for the faint of heart, particularly for organizations in highly regulated industries and those with extensive legacy footprints. Join this session for a first-hand look at how an award-winning Canadian company worked through complexity to modernize its stable of applications, enable new data services and encompass emerging technologies for continued growth and business success.

Speakers:

Richard Jardim, Executive Vice-President & CIO, CIBC

Bradley Fedosoff, Senior Vice-President – Architecture, Data & Analytics, CIBC

Interviewed by:

Michael Hainsworth, Contributing Editor, IDC & CIO, Foundry, formerly IDG Communications Inc.