Get the most out of all the CSO50 Conference and Awards has to offer. If you have log in or registration questions not answered here, please email Debra Becker at

The virtual event opens on Tuesday, November 17 at 12:30 pm (ET). To log into the environment, click here.

Please register first here to participate in the CSO50 Conference and Awards.

FAQ and How to Navigate the Virtual Event Environment

DEVICES: Laptop, phone, computer (Mac or PC) or tablets (Android or IOS) are supported.

INTERNET BROWSER: This is a virtual, browser based experience. If you’re using an older, or unsupported Operating System, Internet Browser, or version of Flash, you may experience decreased performance. We recommend Firefox as the most stable and consistent browser for accessing the virtual environment.

Can I test my computer or device in advance?
Yes, on the login page click the “System Check” button to ensure your computer and connection are ready to view the experience and all its live presentations. You can run a test here: 

Can I attend the show from my tablet or phone?
Yes, attendees can experience the full show from a tablet or smart-phone/device.

What if I have technical problems or questions about the environment?
In the environment, click on the Help Desk icon on the navigation bar or note your issue in the public group chat in the Networking Lounge or Auditorium and our staff will contact you.

Making the Most of Your Event Experience

Q: How do I log in to the event?

A: Simply click here

Q: When does the virtual event start?

A: The event kicks off Tuesday, November 17 at 12:30pm ET. Logging in before then will take you to a registration ‘thank you’ page, so please wait until 12:30pm ET on November 17. For the other event days, November 18 and 19, please check the agenda for new, live sessions and award program times.

Q: Will I be able to see the live talks if I miss them?

A: Yes. All live content is available on demand a few hours after it airs live for you to watch anytime. However, we recommend attending while the event is taking place so you can interact with your peers and our knowledgeable sponsors.

Q: How can I register for the event?

A: Simply click here and make sure your colleagues do, too. All participants must register in advance to gain access to the event environment.

Q: What’s the best way to network?

A: We recommend several approaches: In the Auditorium, you can comment on the sessions in the chat window; in the Exhibit Hall, you can contact staff in the booths via text or video chat; and in the networking lounge, you can say hello and share information on the types of people you are looking to meet, and/or participate in our moderated chats at the end of each day. You can also reach out to attendees by accessing the attendee directory on the navigation bar. Clicking on someone’s name allows you to send them a private message.

Q: How do I earn points for Activity Rewards?

A: Actions throughout the conference will earn you points, from watching videos to sharing content on social media and engaging with other attendees and partners in the environment. Click on Activity Rewards to learn more.

Q: What hashtag should I use for my posts?

A: #CSO50 #CSOVirtualEvent

Q: What are the awards programs all about?

A: The CSO50 Awards recognize 50 organizations (and the people within them) for their security project or initiative that demonstrates outstanding business value and thought leadership.

The CSO Hall of Fame recognizes leaders who have made significant contributions to the advancement of information risk management and security. In its inaugural year, the CSO Hall of Fame inductees were selected by the editors of CSO and its advisors and executives.