All eyes are on generative AI now, dramatizing both the perils and the progress it will bring for the future of work. Lost in this focus is a conversation about the complexities of automation and what they mean for work culture, workspaces, and places. Join Amy Loomis as she shares data and insights from IDC’s most recent global research studies, exploring how automation, AI, and GenAI are addressing and driving the need for skills development, improved operational work strategies, and employee engagement.